“I want to clear my name. I want to get these people to stop bothering me.”
That was the main message from Ocean Marketing’s Paul Christoforo, a former representative for N-Control’s Avenger controller attachment. He gained immediate infamy among the Internet gaming community after a hostile customer service email exchange went viral after landing on popular gaming webcomic Penny Arcade.

In a matter of hours, Christoforo went from being just another customer service agent to a focus of ire for thousands of gamers. Christoforo was featured in mocking images and videos, and the Avenger product he was representing was hit with widespread derision and negative Amazon reviews, forcing the company to publicly drop Christoforo as its marketing representative.

A chastened Christoforo is now looking for forgiveness from the Internet community he unwittingly antagonized, saying in an interview with msnbc.com’s In-Game he was “caught on a bad day” and that he hopes they will “let sleeping dogs lie.”

(full story)